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Better Business Bureau

For over 85 years, BBB of Central Oklahoma has helped people make smarter decisions and is evolving to meet fast changing marketplace needs. Their offices are conveniently located in Oklahoma City but the BBB of Central Oklahoma serves communities across Oklahoma. - BBB sets standards for ethical business behavior and monitors compliance. Almost 400,000 Accredited Businesses nationwide meet and commit to our high standards. - BBB helps consumers identify trustworthy businesses, and those that aren’t, through more than 4 million BBB Business Reviews. - BBB sets standards for and evaluates thousands of advertisements each year to ensure that people can trust what advertisers say. - BBB sets standards for and evaluates the practices of thousands of charities so that donors know where their money is going. - BBB coaches businesses on ethical behavior and how to build stronger, more trusting relationships with their customers. BBB offers its national and local consumer services online and in person. Through these efforts, BBB helps millions of people each year.

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BBB offers special holiday season tips for businesses and consumers

In addition to the downloadable checklists, businesses can find resources like daily social media tips and ideas on how to set your business up for success during the holidays.
Business Eddie Roach Nov 25, 2019

Ten BBB-accredited businesses to watch in 2017

While new companies are emerging in Oklahoma, and old ones evolve to meet changing market needs, a select few of them stand out for their quality services, products, commitment to customers, award-winning achievements, or sheer growth. As 2016 draws to an end, Better Business Bureau of Central...
Business Michaela Marx Wheatley Dec 29, 2016

Small Business Saturday: Metro shops offer community, keep dollars local

Small Business Saturday is your chance to support the local businesses in your community. The day has become somewhat of a holiday shopping tradition in recent years, with 95 million Americans choosing to shop at small businesses last year on Small Business Saturday. Sandwiched in between Black...
Business Brittany Dalton Nov 23, 2016

Oklahoma consumer advocates offer free financial readiness resources, consumer protection to active-duty military and vets

Oklahoma is home to more than 18,000 active duty military personnel and their families. This group has unique financial needs. They are also particularly attractive to businesses – ethical and unethical alike - because they are statistically earn healthy incomes, have young children and shop...
Business Michaela Marx Wheatley Nov 11, 2016

The human factor of cybersecurity: Employees can be both first line of defense or biggest vulnerability

Computer security is not just about technology and systems. It is also about people. Employees can be your most powerful ally in protecting your systems from intruders, said Kitt Letcher, president and CEO of Better Business Bureau of Central Oklahoma.  Training employees on both the...
Business BrandInsight Oct 25, 2016

Buying a car: Common scams and pitfalls to avoid

Buying or selling a car can be nerve-racking. Whether you are working through a car dealer or a private owner, potential scams could cost thousands. While most car dealerships conduct their business in a professional and ethical manner, the reality is that every year people file hundreds of...
Business Michaela Marx Wheatley Aug 23, 2016

Avoiding unethical movers: Millennials are prime target for moving scammers

The summer months are the busiest moving months for Americans. People who are relocating wait until kids are out of school. College students move in time for classes to start. With moving season in full swing, it also means...
Business Michaela Marx Wheatley Aug 23, 2016

Wedding scams that could wreck your big day

Wedding scams that could wreck your big day By Michaela Marx Wheatley In Oklahoma, the average total wedding cost is about $17,557, according to That’s significantly less than in other parts of the country, but still a big chunk of cash for a young couple. Unfortunately where there...
Business Michaela Marx Wheatley Jul 13, 2016

OKC ranks third best city to start a business. BBB offers advice on how to make your startup a success

Analysts at WalletHub compared the relative startup opportunities that exist in the 150 most populated U.S. cities. Oklahoma City came in third recognizing it particularly for a business-friendly environment and low business cost. The website did so using 16 metrics, ranging from five-year...
Business Michaela Marx Wheatley Jul 13, 2016

Local BBB cautions new graduates to avoid job scams

Scammers have their sights set on new college graduates, students seeking summer work, and job seekers of all ages this time of year, according to the Better Business Bureau of Central Oklahoma.

BBB officials warn graduates and students seeking work during the summer that not all job...

Blog Michaela Marx Wheatley Apr 29, 2016

Better Business Bureau invites to destroy documents at community shred event to protect from identity theft

With somebody becoming a new victim of identity theft every two seconds, taking a few minutes to shred paper documents could save a consumer from becoming another statistic.

“The numbers are growing, 13.1 million Americans reported they were a victim of identity fraud in 2015. It only...

Business Michaela Marx Wheatley Apr 11, 2016

Better Business Bureau kicks of new speaker series with talk on cybersecurity

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Better Business Bureau of Central Oklahoma has revamped and expanded its series of workshops and Lunch’n’Learns for small businesses into its Trust Talks series.

The new speaker series will kick off March 15 with a breakfast session focused on improving business cyber...

Business Michaela Marx Wheatley Mar 9, 2016

Scammers prey on Oklahomans after natural disasters, BBB says

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Oklahoma saw its share of disastrous weather conditions last year. Weather in the state ran the gambit from flooding and tornadoes in the spring to ice storms during the holiday season. With every punch dealt by Mother Nature, scams and fraud unfortunately...

Business Michaela Marx Wheatley Mar 9, 2016

Is business accreditation with the Better Business Bureau worth the investment    

As Oklahoma’s small businesses are facing the economic outfall of the crisis felt by the energy industry, many reevaluate how they spend their dollars for memberships in organizations such as Better Business Bureau or the local chamber of commerce. With many business owners want to make...

Blog BrandInsight Mar 9, 2016

85th anniversary year was an eventful one for Better Business Bureau

Better Business Bureau of Central Oklahoma celebrated its 85th birthday in 2015, and what an eventful year it was.

The year in numbers

After nearly nine decades in business, BBB of Central Oklahoma had one of its strongest years yet. More than 2,200 local companies are accredited...

Business Michaela Marx Wheatley Mar 9, 2016

Best neighborhoods in OKC to celebrate Small Business Saturday

Planted firmly between Black Friday and Cyber Monday is Small Business Saturday, a movement with the purpose of supporting small and local businesses. It bears stark contrast to the frenzied crowds and early morning deals from retail giants but the event is known for unique finds,...

Business Michaela Marx Wheatley Nov 24, 2015

Think local, give wisely on Giving Tuesday

At the end of the year many count their blessings – especially after a year that saw a great number of human tragedies and natural disasters. From the simple thought of wanting to spread holiday joy to making sure your donations count into your end-of-the-year tax deductions, the spirit of the...
Business Michaela Marx Wheatley Nov 24, 2015

Cyber security is more than a buzz word, Better Business Bureau of Central Oklahoma says

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Cybercrime is a real problem that real Oklahoma businesses face every day. The national Better Business Bureau announced last week that the organization is partnering with the National Cyber Security Alliance to help business owners create a culture of...

Business Michaela Marx Wheatley Oct 26, 2015

Surviving the Christmas rush: What small businesses need to know

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For the general population thinking about holiday shopping a few days before Halloween sounds ridiculous. However, if you are a small business owner and Christmas is not on your mind, you are dangerously behind the curve. For most businesses, especially retail, the holidays...

Business Michaela Marx Wheatley Oct 26, 2015

The Better Business Bureau is battling persistent homegrown scammer in CPU Service Inc.

For more than a year, businesses across Oklahoma and the greater Midwest region have been targeted by a persistent scam that appears to originate out of Oklahoma.

The Better Business Bureau of Central Oklahoma warned this week that businesses should be on the lookout for what appears to...

Business Michaela Marx Wheatley Oct 26, 2015

Four Oklahoma businesses have been BBB-accredited for 85 years and counting. Here is why.

Better Business Bureau of Central Oklahoma is turning 85 this year. Today, BBB has more than 2,200 accredited companies and organizations under its umbrella and is an active voice in the Central Oklahoma businesses community. Four companies have been with the BBB from the start and remained...

Brandinsight Michaela Marx Wheatley Sep 22, 2015

Reputation among leading factors in customer’s purchasing decisions, BBB study says

Being in business for multiple generations and decades is not the only thing that builds credibility for a business. 

“People don’t just buy products and services anymore, they buy the companies and what these companies stand for, and the values they represent,” said Kitt Letcher,...

Brandinsight Michaela Marx Wheatley Sep 22, 2015

The ABC(D)s of business networking in Oklahoma City

We are all part of a bigger business network. Successful businesses depend on other reliable companies to work with. However, it is just as difficult for Oklahoma City businesses to choose the right partner as it is for consumers to pick the perfect vendor or provider.

A great B2B...

Business Michaela Marx Wheatley Aug 26, 2015

7 huge money mistakes college kids make

It’s almost time for college students to return to school, but with the freedom of college life comes also a huge financial responsibility.
News Michaela Marx Wheatley Jul 27, 2015

Avoid wedding nightmares: Set aside the bridal veil and put on your business hat when picking wedding vendors

Ashlee Fusciardi had planned her big day for months.

“When I envisioned my wedding, I wanted a country rustic look with a bit of glitz and sparkle,” Fusciardi said. “When I found the venue we used, it was my dream come true. That is, until the actual wedding day. I should have...

Life Michaela Marx Wheatley Jun 23, 2015

Non-disparagement clauses may cause businesses more trouble than they are worth

It’s your wedding day and the three-tier cake masterpiece in white fondant, is nothing more than a home baker’s experiment. You order something online and it doesn’t show up. You hire a contractor and he breaks more than he has fixed.

In the mobile-driven world of 24/7 online access,...

Business Michaela Marx Wheatley Jun 24, 2015

How to not fall for the hottest scam of the summer: Safe travels with Airbnb & Co.

Companies like Airbnb and HomeAway provide an alternative, usually cheaper, way to stay in some of the coolest cities in the world. Not only do you get savings – good news for any travel budget - but you get the chance to live like the locals live. Traveling can’t get much more authentic than...

Life Michaela Marx Wheatley Jun 23, 2015

Oklahoma City ranks third in the nation as best city for small businesses

Oklahoma City also celebrated national Small Business Week last week, and was named the third best city in the country to work for a small businesses.
Business Michaela Marx Wheatley May 14, 2015

Scammers target vacation rentals

Better Business Bureau of Central Oklahoma warns consumers of scammers who may see vacation plans as an opportunity to rip people off.
Business Michaela Marx Wheatley May 13, 2015

The Better Business Bureau launches small business speaker series

During its 85th anniversary Better Business Bureau of Central Oklahoma has set the goal to get out into 85 communities in its service area for 85 presentations. However, this summer it will return to the home front for a three-part speaker series focused on improving marketing, leadership and...

Brandinsight Michaela Marx Wheatley Mar 26, 2015

Business takes flight with Better Business Bureau as its wingman

It was a no-brainer for Yukon-based Legacy Aviation to get accredited by Better Business Bureau of Central Oklahoma. Ethics and customer service go hand in hand with the aviation industry.
Brandinsight Michaela Marx Wheatley Mar 26, 2015

The 10 most outrageous (actual, factual) Better Business Bureau complaints

Offended pooches, curse removal and stolen pot are just a few examples of the complaints people have registered with Better Business Bureaus across North America. In its 100-year history Better Business Bureau (85 years in Oklahoma) certainly has seen its share of unusual calls.
Business Michaela Marx Wheatley Mar 26, 2015

Tornado preparedness: For small companies, being prepared can mean staying in business following a disaster

Better Business Bureau of Central Oklahoma is partnering with The American Red Cross to make disaster planning more accessible and is hosting a disaster preparedness luncheon on April 30 from 11 a.m.-1 p.m.
News Michaela Marx Wheatley Mar 25, 2015

College loan scammers target Oklahomans

Each year, Oklahoma families fall victim to scammers that prey on parents and students who are trying to figure out how to pay for college.
News Michaela Marx Wheatley Mar 25, 2015

Why the Better Business Bureau is still the best business directory in Oklahoma

With information always available at our fingertips you would think it’s easy to find a reputable business. A quick Google search returns thousands of free and directories that offer a range of information, including reviews, reports, listings and places to gripe. But how do you know which...

Brandinsight Michaela Marx Wheatley Feb 20, 2015

Sophisticated tax scams target Oklahomans’ refunds and identities

Identity theft and scam tactics are nothing new. However, during tax time criminals come out in force targeting Oklahomans and their pocketbooks.

“We saw four different tax scams and three different identify theft scams in 2014,” said Kitt Letcher, president of Better Business Bureau of...

Brandinsight Michaela Marx Wheatley Feb 19, 2015

Does your insurance cover earthquake damage?

Oklahoma residents are used to blown off shingles or hail damage due to spring storms have recently become more concerned with potential earthquake damage given that the Oklahoma earth has been shaking with increasing frequency lately.

“Your standard homeowners insurance in Oklahoma...

Brandinsight Michaela Marx Wheatley Feb 18, 2015

Should I do my own tax return, or get tax help from a CPA?

Ah, tax time. For some it is the time of the year where we get excited about spending a little extra refund cash. For others the thought of April 15 quickly approaching can make you nervous. 

Unfortunately tax preparation help isn’t free and so many tax-paying Oklahomans ask...

Brandinsight Michaela Marx Wheatley Feb 17, 2015

All your Oklahoma business insurance questions answered

Buying insurance for a small business can be tricky, and the price tag makes business owners think twice about the needs of their business.

Kitt Letcher of Better Business Bureau of Central Oklahoma said that hopefully businesses will never need their insurance coverage, but it can...

Brandinsight Michaela Marx Wheatley Feb 16, 2015